Sometime between Sunday afternoon and Monday morning, my computer slipped from its normal “sleep mode” and into a deep coma. This became apparent after hitting the space bar and getting no reaction whatsoever, not counting a low-pitched whirring sound that — if I didn’t know better — I could swear was snoring.
Realizing there might be a serious problem, I gathered all of my computer troubleshooting experience and, over the course of the next 10 minutes, applied that experience by hitting the space bar no less than 400 times. When that didn’t work, I unplugged the computer and plugged it back in. Tried a different outlet. Switched keyboards. Wiggled my mouse. Considered finding a different occupation, preferably one involving explosives. I eventually realized the only thing left to do was call the Help Line listed in the service manual and hope someone there could either (a) talk me through this or (b) talk me down should our conversation move to the rooftop. Continue reading I’m glad the computer ‘Help Line’ doesn’t handle suicide prevention

