It was 10 years ago this week I found myself standing in line with approximately 800 other husbands (conservative estimate) who, like me, had been sent to return the Christmas gift they had gotten their wives.
I should probably point out that I’m not still waiting in that line and have since re-married. I don’t think that is a coincidence.
However, I can distinctly remember the experience for a number of reasons. First, because it’s rare to see so many men standing in line for something that isn’t leading to a sporting event, urinal or more beer.
Not necessarily in that order.
Secondly, I remember it because the loudspeaker, which was positioned directly over my head, played the same Christmas song 16 times. This was over the course of an hour, by the end of which I was making up lyrics I can’t print here. Continue reading If at first you don’t succeed, I’ll meet you in Customer Service









